Forward Deployed Engineer

Role Overview

We are seeking a Forward Deployed Engineer (FDE) to join our U.S. team, based in the Washington, D.C. Metro Area. This high-impact, customer-facing technical role works closely with sales leadership and customers, acting as the technical expert during pre-sales engagements, solution deployments and customer success initiatives. As an FDE, you will be the bridge between sales, engineering and customers — helping articulate Tsecond’s value proposition, driving successful solution adoption and ensuring customer missions are supported with the right technical solutions.

Key Responsibilities

• •Partner with sales leadership to engage customers (federal agencies, defense, M&E and enterprise clients).
• •Understand customer missions, pain points and technical requirements.
• •Present Tsecond’s storage, AI and data infrastructure solutions in customer meetings, demos and workshops.
• •Support RFP/RFI responses with technical documentation and compliance requirements.
• •Lead solution architecture and proof-of-concepts (PoCs) at customer sites.
• •Provide hands-on deployment support, troubleshooting and integration with customer infrastructure.
• •Act as the technical advisor during the customer lifecycle — from pre-sales through post-deployment.
• •Gather insights from customers and field engagements to provide feedback to product and engineering teams.
• •Ensure Tsecond solutions evolve with real-world customer needs, particularly in federal and defense environments.
• •Train customer teams on best practices for deploying and operating Tsecond solutions.
• •Create technical collateral (deployment guides, reference architectures, FAQs).

Required Qualifications & Skills

• •Experience: 5–8 years in a customer-facing technical role (Pre-Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Support Engineer).
• •Strong understanding of enterprise & defense IT infrastructure (storage systems, servers, HPC, big data platforms).
• •Knowledge of data storage systems including file systems and object storage.
• •Proficiency with Linux/Windows operating systems, virtualization and networking fundamentals.
• •Understanding of AI/ML workflows and large-scale data environments (preferred).
• •Prior experience supporting Defense customers is highly desirable.
• •Former military experience deploying tactical edge equipment and networking at command posts or mounted platforms is highly desired.
• •Excellent communication and presentation skills; ability to explain complex solutions to both technical and non-technical audiences.
• •Ability to travel within the U.S. for customer meetings, deployments and industry events.
• •Bachelor’s degree in Engineering, Computer Science, or related field; advanced degree a plus.

Why Join Us

• •Work at the intersection of deep technology, AI and defense tech innovation.
• •Be part of a fast-scaling global company serving mission-critical industries.
• •Exposure to cutting-edge solutions and direct engagement with top-tier federal and enterprise clients.
• •Competitive salary, performance-based incentives and growth opportunities in the U.S. public sector market.